International health insurance is designed to give you peace of mind whether you’re living in another country or travel overseas often. We offer cover for both emergency and routine healthcare giving you the security you need wherever life takes you. Gain flexibility in your choice of doctor or treatment facilities and the ability to receive treatment anywhere within your region of cover.
If you choose international insurance with AXA - Global Healthcare, you can be sure of:
There’s nothing more personal than your health, so why expect anything different from your insurance? Our five levels of cover are designed to give you choice, with optional upgrades such as dental and pregnancy cover, so you and your loved ones have all the protection you need.
Available on all our plans, at no extra cost:
From overnight hospital stays to ambulance transport, our plans offer emergency cover as standard.
You’re never alone in an emergency with our evacuation and repatriation service. If the necessary care isn’t available where you are, we’ll get you to where it is and back again.
Following a cancer diagnosis, you want to know you’re in the best hands. That’s where we come in. We cover a wide range of cancer treatments such as radiotherapy and chemotherapy.
Speak to a qualified doctor, day or night and in multiple languages,6 with our Virtual Doctor service. Whether you’re at home or on the move, you can book a phone or video consultation whenever or wherever suits you.
Our Mind Health service connects you with a qualified psychologist, over the phone or via video call,7 to help you work through whatever you’re facing.
Supported by a network of over 50,000 specialists,8 our Second Medical Opinion service will give you an independent review of any diagnosis or treatment plan to help you make an informed decision about your next steps.
Choose to lower your premiums by adding an excess per person. When you claim you’ll pay up to a pre-agreed amount, and in return your annual premiums will be lower.
You can pay your premium monthly, quarterly or annually. Paying annually will save you 5% on your total cost.
Treatment in the USA is often more expensive than the rest of the world which impacts your premium.
Our teams will be in touch to answer any questions and set up cover over the phone. Alternatively, you can call us on - +44 (0)1892 596 418*.
Here’s a summary of the benefits included in each of the five cover levels. For more plan information, just give us a call.
As with most health insurance, there are some exclusions and limits, no matter which cover level you choose:
Our international health insurance plans also don't cover:
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An international health insurance plan gives you access to private healthcare services across the globe. With AXA, you can choose from a range of cover levels and personalisation options to find the right plan for you. Most of our plans offer cover on a yearly basis, or for 3-11 months with our Short Term plan.
With AXA’s global health plans, you can access private healthcare providers wherever you travel. This means you don’t have to rely on public healthcare systems, which can be tricky to access when you’re abroad. If you need to claim, we can often pay the provider directly. So, you can avoid surprise healthcare bills and instead pay a regular, predictable premium - monthly, quarterly or annually.
To find the right cover for you, start with getting a quote online. We ask a few basic things like who to cover, where you’re based, and some examples of things you’d like cover for. Then, our teams will be in touch to answer any questions and set up cover over the phone.
A travel insurance policy is something different, which usually offers short term cover for medical emergencies, and non-medical benefits like cover for lost luggage or cancellations.
With AXA’s global health plans, you’ll have access to our Virtual Doctor service2 so you can speak to a real doctor, online or over the phone, 24/7. For support from a psychologist, you can self-refer over to the Mind Health service1. You’ll be covered for overnight stays in hospital and ambulance transport, CT, MRI and PET scans, as well as surgical procedures, and treatments for cancer. And just in case, medical evacuation and repatriation, if you can’t get the treatment you need locally in an emergency.
If you take out a global health plan with AXA, you can choose to be covered anywhere in the world. This means your cover travels with you, whether you’re moving between two countries or travelling further afield. We’ll also give you the option to exclude the USA from your area of cover, which can lower the cost of your premiums, as treatment is often more expensive there. Even if you exclude it, with most of our plans, you’ll still be covered there in an emergency.
We offer this option because treatment in the USA is often more expensive than elsewhere in the world.
If you choose to exclude the USA, you’ll still be covered for emergency treatment there, with all cover levels except Foundation.
There’s a lot to consider when moving to another country, but with our annual healthcare plan, you’ll have one less thing to worry about. We’ll help you settle into your new life with the peace of mind that comes from knowing you’ve always got somewhere to turn for help.
Whether you’re feeling unwell, have a general worry you’d like to talk about, or just need clarity on something like vaccination requirements our Virtual Doctor service is here for you. You can have a medical consultation with a real doctor wherever you are in the world.
Like what you see? If you already have international health insurance and would like to move to AXA, our dedicated switch team can transfer your cover quickly, smoothly and without fuss.
Get in touch today by calling us on
+44 (0)1892 596418*.
If you’re moving on and leaving your company healthcare scheme, we can continue your international health insurance as a personal customer without a break. That often means you can continue to have cover for existing medical conditions that were covered on your company scheme, which a new insurer might exclude.
Talk to us about your options by calling us on +44 (0)1892 707984*.
We make it easy for you to get international health insurance to suit your company’s needs – just tell us how many people you need to cover and we’ll work with you to create a respected package that can help you support and retain your best talent, wherever they go for your business.
1 The AXA group of companies have been providing cross-border health insurance plans since 1963.
2 As of May 2023, AXA - Global Healthcare covers customers living in 173 sovereign nations and 23 territories.
3, 6 Appointments are subject to availability. You do not need to pay or claim for a consultation, but you will be charged for the cost of the initial phone call when using the call back service. You won't be charged if you request a call back using the app or online portal. Telephone appointments are available 24/7/365 and call‑backs are typically within 24 hours. Video appointments in English, Spanish and Mandarin are available between 08:00 and 00:00 UK time, Monday to Friday. Video appointments in German are available between 08:00 and 20:00 CET, Monday to Friday. In Singapore, appointments are only available in English and via video call between 08:00 and 00:00 UK time, Monday to Friday.
4 Customers rated our service 4.75 out of 5 stars via the Customer Service Instant Customer Feedback tool between 1 May 2023 to 30 April 2024 based on 23,294 responses.
5 81.2% of eligible claims submitted online between January and July 2024 were paid within two days
7 Mind Health psychologist appointments are available in English and Spanish between Monday and Friday, 09.00 – 17.30 (UK time). Appointments for members calling from the UAE are available in Arabic, English and French between Saturday to Thursday, 09.00 – 20.00, and Friday 09.00 – 16.00 (UAE time)
8 Figures provided by Teladoc Health, 2023
*Lines are open Monday to Friday, 8am-5pm (GMT).
Calls may be recorded and/or monitored for quality assurance, training and as a record of the conversation.
*Lines are open Monday to Friday, 8am-5pm (GMT).
Calls may recorded and/or monitored for quality assurance, training and as a record of the conversation.
