The Islands Health Plan puts you in charge of your healthcare choices. You’ll have fast access to private care locally, with the extra reassurance of knowing you can have treatment in a UK or European hospital if you ever need it. To find out more about how the Islands Health Plan works in the Channel Islands, read our pages on health insurance in Guernsey or Jersey
Three simple steps to get the cover that matches your needs:
There are four levels to choose from.
You can add Dental and Optical cover (which are already included with our Ultimate cover level), or extend your choice of hospitals to include more London hospitals.
We offer five levels of excess to help you lower your costs.
Take a look at the summary of benefits within our sales brochure for a full description and to find a plan that suits you.
With the Virtual Doctor service, you can book a medical consultation with a qualified doctor on the phone or by video chat - at a time that suits you, from anywhere in the world. So, whether you're feeling under the weather or have a general medical worry you'd like to discuss, simply book an appointment.
A cancer diagnosis can be frightening. To support members during this stressful time, we have a dedicated cancer care team available by phone, for members receiving cancer treatment in the UK.
With years of experience in cancer support, our team can give you ideas on the questions to ask at appointments, help you decide on a treatment plan, advise on how to cope with chemotherapy, or simply be there to listen to you or your family members if you just need to talk. And they’ll continue to support you throughout recovery and beyond.
If you’ve had a diagnosis but you’re still not sure, we can get a second medical opinion2. And if your condition is serious or complex, a case manager can review your treatment, speak to your specialist directly, and answer any questions you or your family might have. It helps to remove a little of the stress, leaving you free to focus on getting better.
You’re never just a number to us. We’re completely focused on getting you access to the best possible care.
We’re here to help you 24/7. Our Health Support Team will be happy to help with any questions about your cover, while the nurses and counsellors will be ready to answer any medical queries you have.
If it’s easier for you to stay up to date online, you can use our secure member website, available day and night where our friendly advisers will be on hand to find out if we’ve paid your claim and see all your plan information.
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Our team can give you more information about our plans and explain what is and isn’t covered.
Give us a call on +44 (0)1892 708395*.
1 Appointments are subject to availability. You can request an appointment 24/7/365. Callbacks are typically within 24 hours. You do not need to pay or claim for a consultation, but you will be charged for the cost of the initial phone call when using the callback service. You won't be charged if you request a callback using the app or online portal. Video appointments in English, Spanish and Mandarin are available between 08:00 and 00:00 UK time, Monday to Friday. Video appointments in German are available between 08:00 and 20:00 CET, Monday to Friday. In Singapore, all appointments are conducted only via video and in English, between 10:00 and 19:00 Singapore Standard Time 7 days a week. These services are provided by an independent third party, Teladoc Health.
2 Provide in partnership with Teladoc Health.
*Lines are open Monday to Friday, 8am-5pm (GMT).
Calls may recorded and/or monitored for quality assurance, training and as a record of the conversation.