This website is owned by AXA - Global Healthcare. This Cookies Policy sets out how we use cookies on our websites.
The AXA Group includes insurance companies, insurance brokers, health and wellbeing companies as well as an online health shop. We are all committed to ensuring your privacy and personal information is protected. If you were referred to this Cookies Policy from an AXA company website you can find more information about the specific cookies used by that website by clicking on the link labelled ‘Cookie settings’ which appears at the bottom of each website page. You can also manage your cookie preferences through this link by selecting the ‘Manage Cookies’ tab.
For the purposes of this Cookies Policy, references to ‘we’ or ‘us’ shall refer to that AXA company and the cookies placed by that AXA company on its website.
Cookies are small data files saved to your computer (or any other device capable of browsing the internet) as part of your interactions with a website.
These cookies remain stored on your device until such a time that the cookie expires or is manually deleted. This allows for the information stored within the cookie to be sent back as part of any subsequent interactions you have with the issuing website. This exchange of information allows websites to remember basic information about you, such as whether you have visited the website before or whether you are ‘logged in’.
Different types of cookies are used to do different things. These include letting you navigate between different pages on a website efficiently, remembering your preferences and helping us to identify ways to improve your overall website experience. Others are used to measure the number of website visits and the most popular pages users visit, or to provide you with advertising more tailored to your interests.
This policy sets out the types of cookies that we use and what we use them for.
Some cookies are set by AXA (‘first-party cookies’), and others are set by a third-party company (‘third party cookies’).
Third party cookies have a different domain to that of the website you are visiting, and they enable certain website functionality, such as our live chat function, or to help us understand how you use our websites and how we can improve it. AXA has no control or liability over these cookies set, so you should check the relevant third party’s cookie policy for more information.
Cookies can also be divided into ‘session cookies’ and ‘persistent cookies’
We use cookies to help ensure that we provide visitors with the best user-experience possible on our websites.
We use cookies for the following key purposes:
We do not store personal information, such as your name, telephone number or email address as part of the cookies that we set on our websites.
We have classified the cookies into the following categories:
Strictly necessary cookies are functional cookies that are necessary for the website to work, enhance how the website operates and ensure that the website displays information relevant to you. Strictly necessary cookies cannot be switched off in our systems. Without these cookies you wouldn’t be able to use the website normally.
Some examples of specific functionality of these cookies are set out below:
Some examples of specific cookies that may be placed on your device by the website are set out below:
For a full list of the companies we work with on the relevant AXA website, and for more detail on how we use them, please click on the link labelled ‘Cookie settings’ which appears at the bottom of each website page.
Analytics cookies measure website usage and performance and help us to improve the customer experience. They help us know which pages are the most and least popular, see how visitors to our website move around the various pages and sections and understand the impact of proposed website improvements. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our website.
Some examples of specific functionality of these cookies are set out below:
Some examples of specific cookies that may be placed on your device by the website are set out below:
For a full list of the companies we work with on the relevant AXA website, and for more detail on how we use them, please click on the link labelled ‘Cookie settings’ which appears at the bottom of each website page.
These cookies are set through our site by our advertising partners such as those set out below. They may be used by those companies to build a profile of your interests and are used to target customers with marketing or advertisements that are relevant to you on third party websites or social media sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.
Some examples of specific functionality of these cookies are set out below:
Some examples of specific cookies that may be placed on your device by the website are set out below:
For a full list of the companies we work with on the relevant AXA website, and for more detail on how we use them, please click on the link labelled ‘Cookie settings’ which appears at the bottom of each website page.
You can opt-out of each cookie category (except strictly necessary cookies) by clicking on the link labelled ‘Cookie settings’ which appears at the bottom of each website page and managing your cookie preferences through the ‘Manage cookies’ tab.
Please note that opting out of different types of cookie may impact the functionality of the website – as set out in the above sections.
Note: We're changing the way we set cookies on the websites we manage. This means that some of our websites may ask you to accept cookies again, or they may not yet be able to fully reflect your preferences. Please contact us on the details below if you have any questions.
Information on deleting and managing cookies is typically available in the ‘Help’ menu of your web browser or the instruction manual for your device. Further information can also be found at allaboutcookies.org.
Users can find out more about behavioural advertising, including remarketing, as well as opt out of interest-based ads at youronlinechoices.eu and google.com/settings/ads.
If you have any further questions, please write to the Data Protection Officer at AXA - Global Healthcare, International House, Forest Road, Tunbridge Wells, Kent, UK, TN2 5FE.