Wherever life is taking you next, your health deserves a reliable companion for the journey. That’s us at AXA - Global Healthcare. We've been protecting people for over 60 years1 with international medical cover that crosses borders and spans continents.
Our global health insurance gets you fast access to expert medical care, no matter where you are in the world. So, whether you need a routine GP appointment or life-changing surgery, we’re by your side with personalised support for everyday peace of mind.
With us, you’ll have:
Our customer care experts are rated 4.8/54 by our customers and available 24/7 to offer you outstanding personal support, reassurance and care.
Choose from our global network of 1.9 million healthcare providers and let us settle your medical bills directly.
If we have all the information we need, we’ll process and pay your claims in two days or less.5
Our annual healthcare plans help you settle into your new life with the peace of mind that comes from knowing you’ve always got somewhere to turn for help with your health.
Our long-term cover gives you access to emergency and routine healthcare for the security you need, wherever you go. You can pay predictable monthly or quarterly premiums and tailor these to suit your needs and budget.
Whether you’re travelling the world, working abroad for a few months or moving overseas and unsure how long you’ll be away for, our short-term cover could be a great fit. We’ll cover you for less than 12 months, at exactly the same level as our Foundation or Standard health insurance plans, just for less time.
Choose from 3 to 11 months of cover and only pay for what you need.
There’s nothing more personal than your health, so why expect anything different from your insurance? Our five levels of cover are designed to give you choice, with optional upgrades such as dental and pregnancy cover, so you and your loved ones have all the protection you need.
Available on all our plans, at no extra cost:
From overnight hospital stays to ambulance transport, our plans offer emergency cover as standard.
You’re never alone in an emergency with our evacuation and repatriation service. If the necessary care isn’t available where you are, we’ll get you to where it is and back again.
Following a cancer diagnosis, you want to know you’re in the best hands. That’s where we come in. We cover a wide range of cancer treatments such as radiotherapy and chemotherapy.
Speak to a qualified doctor, day or night and in multiple languages,6 with our Virtual Doctor service. Whether you’re at home or on the move, you can book a phone or video consultation whenever or wherever suits you.
Our Mind Health service connects you with a qualified psychologist, over the phone or via video call,7 to help you work through whatever you’re facing.
Supported by a network of over 50,000 specialists,8 our Second Medical Opinion service will give you an independent review of any diagnosis or treatment plan to help you make an informed decision about your next steps.
Protecting your health is what we’re here for, no matter where life is taking you or who’s coming with you. We know your health insurance might need to change over time as well, maybe as your family grows or you take on new opportunities, but we’re right beside you for that too.
Are you an experienced expat? Or an overseas assignee? Our global healthcare plans make looking after your health a whole lot easier.
Our global health insurance gives you the security and protection to enjoy retired life to the full. With many levels of cover to choose from, you’ll have the reassurance you need for your new life abroad.
Whether you need to top-up local health cover or just want access to the best medical treatment available, our long and short-term health cover is flexibly designed to meet your, and your family’s, health and wellbeing needs.
If you can take your inbox with you around the world, then our Digital Nomad cover will give you all the freedom you need while keeping your health in good hands.
The Islands Health Plan is tailor-made for you if you live or work in the Channel Islands or the Isle of Man and offers you the choice of care in mainland Europe and the UK, as well as on the islands themselves.
How is your mind health at the moment? Maybe it's not something you actively think about, but you'd like to pay a bit more attention to. If so, our self-check quiz is perfect for helping you learn more about your mental wellbeing and what you can do to improve it.
In just 10 minutes, we'll take you through a few questions about your state of mind, skills and beliefs, and lifestyle, before providing you with a personal mind health report to reflect on. So, if you're ready to be more mindful with your mind health, this is the place to start.
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Give us a call on +44 (0)1892 596418*.
1 The AXA group of companies have been providing cross-border health insurance plans since 1963.
2 As of May 2023, AXA - Global Healthcare covers customers living in 173 sovereign nations and 23 territories.
3, 6 Appointments are subject to availability. You do not need to pay or claim for a consultation, but you will be charged for the cost of the initial phone call when using the call back service. You won't be charged if you request a call back using the app or online portal. Telephone appointments are available 24/7/365 and call‑backs are typically within 24 hours. Video appointments in English, Spanish and Mandarin are available between 08:00 and 00:00 UK time, Monday to Friday. Video appointments in German are available between 08:00 and 20:00 CET, Monday to Friday. In Singapore, appointments are only available in English and via video call between 08:00 and 00:00 UK time, Monday to Friday.
4 Customers rated our service 4.75 out of 5 stars via the Customer Service Instant Customer Feedback tool between 1 May 2023 to 30 April 2024 based on 23,294 responses.
5 81.2% of eligible claims submitted online between January and July 2024 were paid within two days
7 Mind Health psychologist appointments are available in English and Spanish between Monday and Friday, 09.00 – 17.30 (UK time). Appointments for members calling from the UAE are available in Arabic, English and French between Saturday to Thursday, 09.00 – 20.00, and Friday 09.00 – 16.00 (UAE time)
8 Figures provided by Teladoc Health, 2023
*Lines are open Monday to Friday, 8am-5pm (GMT).
Calls may be recorded and/or monitored for quality assurance, training and as a record of the conversation.